Privacy Policy

Last updated: [11/2/2024]

Welcome to ChemFinder! ChemFinder is your go-to app for comprehensive and efficient chemical searches. This Privacy Policy describes how your personal information is collected, used, and shared when you use our service.

1. Information We Collect

When you subscribe to ChemFinder via our desktop application or web platform, we collect certain personal information from you, including your name, email address, billing address, and payment information (such as credit card details). This information is necessary to process your subscription and provide you with access to our service.

2. Subscription Plans

ChemFinder offers two subscription plans: the Regular plan and the Advanced plan. Both plans come with a 7-day free trial period. Subscriptions are only available for purchase through our desktop application and web platform, not the mobile or tablet apps.

3. Subscription Process

To subscribe, simply visit ChemFinder and choose either the Regular or Advanced subscription. You will then be directed to the checkout page where you can complete your payment via credit card, Google Pay, or Apple Pay. By completing the payment process, you agree to subscribe and authorize automatic recurring payments from your chosen payment method after the trial period ends.

4. Account Creation and Access

After completing the subscription process, you will be prompted to create an account. Once logged in, you will have access to the ChemFinder search tool, which is the exclusive tool for finding chemical products from leading suppliers. You can access the search tool for as long as your subscription remains active.

5. Upgrades and Downgrades

Users have the flexibility to upgrade or downgrade their subscription at any time. Changes to your subscription plan will take effect immediately.

6. Cancellation

You can cancel your subscription at any time, which will immediately remove you from the subscription plan. Please note that cancelling your subscription will also terminate access to the ChemFinder search tool.

7. Data Security

We take the security of your personal information seriously. Payment details are securely stored by Stripe and are subject to their security measures. We do not share your information with any outside sources.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at support@chemfinder.com.au.